Payment services

Requirements: you are registered with our payment service partner JITpay™ and with TIMOCOM.

A how to:

1. Fast check: click on ‘Fast payment check’ within the freight offer. Your order is automatically sent to our partner JITpay™.
2. Upload documents: after the transport, upload all the required documents (such as the delivery receipt) and provide further details such as the freight cost.
3. Verification & billing: your documents will be checked and the invoice created automatically. If information is missing, you will be contacted. Once everything is complete, the status will be set to ‘approved’.
4. Risk assessment & payout: the JITpay™ risk management team will review your customer’s data.

• Positive verification: you will receive your money as soon as possible (status ‘paid’).
• Negative verification: the invoice is rejected (status ‘rejected’).
• Verification pending: in rare cases, the invoice may be set to ‘waiting’ because it cannot be paid immediately. JITpay™ will then manage the claim and forward the payment as soon as it has been received. In this case, please contact JITpay™ Support directly.

Have you successfully completed your transport order, but are still waiting for your money even after the agreed payment period? 

Hire our debt collection service in just a few steps:

Delayed payment? TIMOCOM can help

1. Enter your customer and debtor data.
2. Upload your receivables data.
3. Check one last time and request the debt collection service.

For your information:

A processing fee of €20 will be charged for each order. In the event that the debt collection service is successful, TIMOCOM charges the customer a success fee. The processing fee is included in this fee. 

Do you have any further questions, e.g. whether the claim must have been made via TIMOCOM? You can find more details here.